Bad golf course experiences
Nearly half of Core golfers (8+ rounds annually) indicate they’ve had a notably bad customer service experience at the golf course. Almost all shared details of that negative experience, with approximately 2/3 actively advising other golfers to avoid the course altogether as a result. The findings, from NGF’s 2020 consumer research study, highlight the importance of consistently positive customer interactions. Poor service, even a single instance, can extend deep into a golfer’s social network or community.
Fortnight.
How can we help?
NGF Membership Concierge

Cindi
Learn From NGF Members

Whether you’re the head planner of your upcoming buddies golf trip or simply along for the ride, we’ve gathered a few easy ways to keep everyone in your group happy.
Read More...
With the golf season getting into full swing, the days are growing longer for course maintenance teams. Your plans and budgets are in place to help guide your superintendent ...
Read More...
For most golfers, the idea of an in-home golf simulator is nothing more than a fantasy. However, with advancements in technology, your own golf simulator is now more attainable than ever.
Read More...