Corporate Headquarters: Lafayette, Louisiana
Tom Cox – CEO
Greg Palmer – President
Robin Bonin – Senior Vice President & Chief Information Officer
Founded in 1995, Golfballs.com is one of the world’s longest tenured e-commerce businesses. The company offers a complete selection of golf equipment such as balls, clubs, shoes, apparel, and other accessories.
Located in Lafayette, Louisiana, Golfballs.com has grown from a 100-square-foot room to a state-of-the-art 60,000-square-foot facility and the largest golf retail center in the state. Golfballs.com is a world leader in golf ball and equipment sales, with a heavy focus on customization.
The company’s primary selling point is that they are able to provide customers with the ability to easily, quickly, and affordably customize a wide array of golf products – approximately 80% of their overall business is customized in some way.
“Our proprietary technology allows us to offer golfers customized products, printed on-demand, and delivered at the speed of Amazon,” said company CEO and founder Tom Cox. “This advantage allows us to thrive in a highly competitive market.”
The company’s website features an online visualization tool that allows customers to consider close to 1,000 possible designs in more than 50 categories — with options from personalized text to a photo of a favorite pet. Golfballs.com prints up to 400,000 balls per week, with a turnaround efficiency that can have a dozen customized balls ordered on a Monday morning delivered by Tuesday.
Golfballs.com also has a key partnership with Team Golf, which owns and manages licenses for the National Football League, Major League Baseball, National Hockey League and the National Collegiate Athletic Association, as well as the U.S. military. Through this agreement, Golfballs.com can offer a wide range of officially licensed products bearing NFL, MLB, NHL, NCAA logos as well as insignia or designs from all major military branches.
Golfballs.com first eclipsed the $1 million sales mark in 1999 and was among the small percentage of online businesses that survived and flourished when the “dot-com” business crashed in 2001.
Golfballs.com has grown into a world leader in its niche — specifically customization — within the billion dollar-per-year golf ball business, and particularly as more consumers embrace the ease and convenience of ecommerce for the game’s ultimate consumable.
While Golfballs.com is not the only online retailer of personalized products, for golf balls and beyond, the company’s prominence has continued to grow thanks to their ability continually expand their offerings and deliver faster than competitors.
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